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TLC Services
2011 President’s Award Spotlight
Carrier Corp. proudly presents the 2011 President’s Award to TLC Services. Through their professionalism and high level of customer service, TLC Services truly exemplifies the qualities of an outstanding contractor.
Tom Noland started TLC Services in 2000 with just himself and a single truck. In just over 10 years, TLC has grown to one of Warrenton, Virginia’s largest service companies with 14 vehicles and 19 co-workers.
TLC owes its success to Tom’s steadfast commitment to provide unprecedented value and service. Throughout the years, he has consistently continued his own education while demanding the same from others. Co-workers participate in a minimum of 120 hours per year of paid training and continuing education, and each is equipped with the most advanced diagnostics and tools available.
TLC owes its success to Tom’s steadfast commitment to provide unprecedented value and service. Throughout the years, he has consistently continued his own education while demanding the same from others. Co-workers participate in a minimum of 120 hours per year of paid training and continuing education, and each is equipped with the most advanced diagnostics and tools available.
TLC’s team of dedicated tune-up specialists delivers the most thorough precision tune-up and cleaning in Northern Virginia. Their offerings have grown to include the most advanced Green energy-saving solutions including Geothermal, Aeroseal™ duct sealing, as well as state-of-the-art plumbing and electrical services.
Building lasting, no-pressure relationships with homeowners through ongoing communications and education is Tom's guiding philosophy. "What makes more sense: to always be fighting for the order with customers who come to us in times of stress . . . or to have well-informed customers who call on us when they’ve decided the time is right?" TLC invites all to visit them at tlcworksforme.com.
"Carrier President’s Award recipients focus on delivering exceptional products and service to customers while appropriately leveraging the value and trust behind America’s first, true HVAC brand. Their successes often exceed our expectations. It’s our privilege to honor them," said Bob McDonough, president, Residential and Commercial Systems, Carrier Corp. "Winners will enjoy added rewards in the form of support from the Carrier family exclusive to President’s Award recipients, and therefore, continue to shape, grow and succeed in their business."
