For the nearest dealer, call 1-800-CARRIER
Mt. Kisco Mechanical
2012 President’s Award Spotlight
Carrier Corp. proudly presents the 2012 President’s Award to Mt. Kisco Mechanical. Through their professionalism and high level of customer service, Mt. Kisco Mechanical truly exemplifies the qualities of an outstanding contractor.
With more than 40 years of experience in the heating and cooling business, Mount Kisco Mechanical Service Corp is dedicated to providing the best possible service for you and your family. You can count on us to provide you with a system and solution that fits your family's unique needs and since we've installed many systems in this area, we've earned a reputation for doing the job right the first time.
For Joe Canosa, helping people get the best possible HVAC system – and educating them in the process – is just his way of doing business. “It is often assumed that the only business mission is to make money,” Joe said. “It isn’t ours. Our mission is to make sure we provide the best service and installation possible. Our customers expect that what we sell or repair functions and works well, and that’s our bottom line. It’s with this attitude that we can build our business, and at the end of the day take great pride in the work we have done.”
Mt. Kisco Mechanical is Joe’s family’s business, and one that he has been a part of since childhood. “In my early years, I worked as a helper in the summer and on weekends. Our conversation at the dinner table was very much directed to what went on that day at work,” he said. Joe attended college in pursuit of a degree in mechanical engineering, still working at the family business during vacations. After receiving his Bachelors in Mechanical Engineering, he started working for Mt. Kisco full time.
Even while working, Joe continued his education, eventually completing his Masters degree, as well as obtaining his license in Professional Engineering. He has been running Mt. Kisco for more than 14 years, since his parents’ retirement. As one would expect, Joe places a great emphasis on the education of his employees. “As a business, you have to be willing to train your people, and that takes time, effort and money,” he said, adding that by fully training his employees, they are happier and more confident in their abilities. “We all have to work, but isn’t it better to enjoy where you work, feel you are a part of something, and have pride in what you accomplish? This is always our goal at Mt. Kisco. It’s not always easy to find the right people to be part of the team, but it is very rewarding.”
In order to grow his business, which consists of 17 employees and nine work vehicles, Joe has relied on the Carrier brand since 1982. “We chose Carrier for the quality and expanse of the product line, great sales support, and a great group of technical service people who, over the years, I feel that I have been very blessed to know.” As a reward for the service they provide, their team was rewarded this year by winning the Carrier President’s Award.
“This year’s recipients achieved their business goals while successfully representing Carrier to their communities and continually focusing on customer satisfaction,” said Chris Nelson, vice president, sales and marketing, Carrier Residential and Commercial Systems. “Winners will be able to capitalize on publicity, marketing and merchandising opportunities that are unique to President’s Award recipients and therefore continue to shape, grow and succeed in their business.”
